General Questions
What are SOLYX® films?
SOLYX ® Decorative Privacy Window Films are self adhesive films that come in different patterns and shades and are easily replaced to update the appearance at a latetime. Now any flat glass surface can be turned into a work of art, be it an office, restaurant, den, bathroom ochild's room. Frosted films diffuse light without appreciably cutting down the ambient light. As a result, any existing window can be converted to privacy glass in a multitude of attractive patterns.
Where and why are SOLYX® Films installed?
SOLYX ® Decorative Films are ideally suited foapplications that require day onight privacy without sacrificing natural light levels in both commercial and residential applications. See Applications page. Commercial applications are found in banks, restaurants, health clubs, hotel foyers, conference rooms and office partitioning. Commercial buildings are dramatically increasing the use of internal glass walls as partitioning. This brings natural light into offices creating greatework productivity, as well as the illusion of more space while offering privacy. Residential applications include solariums, bathrooms, entry doors and sidelights, etc.
Ordering Questions
What payment methods do you accept?
We accept EFT payments and direct deposit at any ABSA Bank.
Do you cut the film I'm ordering to custom size fome?
No, we cut roll length only.
Will my ordebe supplied as separate pieces
No, Each film ordered is supplied as one continuous roll. Q. How long does it take foordeto ship? (Including samples)
Usually within 2 business days from ouGansbaai warehouse. Most orders ship on same day.
Installation Questions
How are SOLYX® films installed?
Installing SOLYX ® window film is one of the easiest do-it-yourself projects there is. All SOLYX ® Decorative Films have an acrylic adhesive system protected by a removable release linewhich must be removed prioto installation. Films are installed using a wateand soap based solution. See the Installation Instructions page
Can SOLYX® films be removed?
Yes. Unlike othedecorative glass processes, SOLYX ® Decorative Films can be removed if desired. This of course is a huge advantage and most landlords do not object to theitenants' installation of film when they find out the product can be removed. To remove SOLYX films simply peel away the film from one corneand pull the film from the glass. If any adhesive remains on the glass it can easily be removed with a spray of soapy wateand a single edge razorblade. (Blades cannot be used on Plexiglas oPolycarbonate sheets to remove film.) In addition, the cost of reinstalling SOLYX ® Decorative Films on existing glass is low in comparison to otheprocesses.
Can SOLYX® films be reused afteremoval?
No
What tools do I need to install the film?
Basically, you will need tools to clean the glass, cut the film, squeegee the film and spray the soap and watesolution. We supply basic tools (Cutting knife, Squeegee and instructions) free with every order.
Do I install the film on the inside othe outside of the glass?
Always on the inside. The film will stick to the outside, but it will greatly reduce the life of the film. This is due to the fact that the UV stabilizers are incorporated within the film's mounting adhesive, so the adhesive side must be facing the sun (installed on the inside, facing out).
Can the film be placed on bathroom showedoors?
Yes, the films can be installed in humid and moist conditions. Installation on the outside of the showedoois recommended
Can youfilms be installed on Plexiglas?
Yes, most of oufilms can be installed onto Plexiglas oPolycarbonate sheets. Unlike glass omirror, Plexiglas intends to shrink and expand by temperature, it may cause many small aibubbles between glass surface and film as time goes on.
The windows have a texture to them, kind of a bumpy hammered type fosome privacy. Would I be able to use youfilm on my windows?
No, surface of the windows must be totally flat and smooth glass, otherwise it will come off.
Can I install the film on double pane windows?
All of oufilms with the exception of SXWF-BO, Blackout Film, are safe foinstallation onto double otriple pane windows, Wire Glass, tempered glass, Plate glass and gas filled windows
How do I clean the film afteinstallation?
Common window washing solutions may be used to clean the films, along with a soft cotton rag such as an old T-shirt. Avoid any abrasive cleansers otowels. We suggest using the same wate& baby shampoo mixture that you used to install the film (one teaspoon of shampoo to a quart of water).
Product Questions
What is the durability of the material? i.e., how many months/years does it last?
This depends on the location you are going to install (bathroom, living room, aiconditioned room onot...), and where are you living, but in general 5-9 years is no problem.
What is the colodurability?
Colofastness tested to light (Fadeomete200 hours), all films had no fading. Durability heat test (179F, 7days), all films had no change.
Will youfilm block UV rays, to stop fading my furniture, carpet, etc…?
To some extent, yes. The film is primarily fodecoration and privacy purposes. It is important to understand there are multiple causes fofading, UV rays, visible light, infrared rays, heat, and oufilms do reduce all of them to some extent depending on which film is selected.
What is the SOLYX® Films Warranty?
SOLYX® films will be free from defects in material and manufacture foa period of five (5) years from the date of installation. See Warranty details at the bottom of each page of ouwebsite.
Will youdecorative films give me privacy during the day, as well as the night?
Yes, the decorative films will give you privacy day and night. We highly recommend ordering samples to make sure the film will provide sufficient privacy in yousituation. With certain designs, if you have the light on inside at night and you walk by the window, people outside might be able to see yousilhouette.